Privacy Policy
We value your privacy at Packet Ledger Field and are committed to protecting it.
Information We Collect
When you reach out about corporate floral arrangements or gift services, we gather information you willingly supply. This may include your name, company name, email, phone, delivery addresses, and any specific requirements for your floral needs. Payment details are collected when you place orders, processed securely by our payment partners.
For corporate clients, we might also gather extra business information such as registration details, preferred delivery times, and budget constraints to tailor our service to your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve site performance and understand how clients find our services.
How We Use Your Information
We mainly use your data to process orders, coordinate deliveries, craft custom arrangements based on your specifications, and keep you informed about your service needs.
We also utilize information to enhance our services and website experience, helping us determine which corporate floral offerings are most valuable to clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
At Packet Ledger Field, we respect your privacy and do not sell your personal data to third parties. We disclose information only as needed to deliver our services or when required by law.
We may share needed data with trusted service partners who support our operations, such as delivery teams, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they render.
We may disclose data when required by law, a court order, or government request. We may also share information to safeguard our rights, property, safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted transmissions, and restricted access to personal information within our company.
Secure Storage
We store personal data in protected systems with controlled access and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to safeguard information as it travels between your browser and our servers.
Limited Access
Only staff members who require the data to deliver services can access customer information.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against evolving risks.
Your Privacy Rights
You hold important rights concerning your personal data. Under applicable laws, you may be entitled to view, update, erase, or limit how your personal information is used.
To exercise these rights, contact us using the details at the policy's end. We will reply within a reasonable period as required by applicable law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.
Typical Retention Periods:
- Customer contact and order details: three years after last service interaction
- Payment records: seven years for tax and accounting requirements
- Website analytics data: about two years and two months for service improvement analysis
- Marketing preferences: until you unsubscribe or two years of inactivity
Cookies and Website Tracking
We employ cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to store your preferences and assess site performance.
You can manage cookie preferences through your browser settings. Nonetheless, disabling certain cookies may affect how the site operates. For more details about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only Packet Ledger Field and this website. We are not responsible for the privacy practices of other sites.
We encourage you to review the privacy policies of any external websites you visit via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will update the "Last Updated" timestamp at the top of this policy.
We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
Packet Ledger Field Privacy Team
Floral Court, London
London, United Kingdom SW3 5NJ
Email: [email protected]
Phone: +44 20 7946 0300
For inquiries related to privacy, please put "Privacy Request" in the subject line and provide as much detail as you can about your request. We strive to respond to all privacy requests within seven business days.